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SD · Sales & Distribution

Order-to-Cash SAP S/4HANA training

Kompletný SD výnosový cyklus od dopytu a ponuky po objednávku, dodávku, faktúru, platbu a maržu.

Prehľad procesu a biznis kontext

Order-to-Cash je výnosová chrbtica S/4HANA. Predaj, logistika, kredit, dane, fakturácia a finance pracujú s rovnakým sľubom zákazníkovi.

Účastníci vysvetlia, ako sa dopyt zákazníka dodá, vyfakturuje, zaplatí a reportuje.

End-to-end tok

  1. 1

    Inquiry

    VA11

    Fiori aplikácia: Manage Sales Inquiries

    Vplyv na ACDOCA: No accounting posting; captures early demand.

  2. 2

    Quotation

    VA21

    Fiori aplikácia: Manage Sales Quotations

    Vplyv na ACDOCA: No posting; commercial promise and pricing are shaped.

  3. 3

    Sales Order

    VA01

    Fiori aplikácia: Create Sales Orders

    Vplyv na ACDOCA: No direct posting; ATP, credit, and pricing checks drive later impact.

  4. 4

    Outbound Delivery

    VL01N

    Fiori aplikácia: Manage Outbound Deliveries

    Vplyv na ACDOCA: Goods issue posts COGS/inventory impact where valuated stock is involved.

  5. 5

    Billing

    VF01

    Fiori aplikácia: Create Billing Documents

    Vplyv na ACDOCA: Posts receivable, revenue, tax, and profitability-related values.

  6. 6

    Payment

    F-28 / Fiori

    Fiori aplikácia: Post Incoming Payments

    Vplyv na ACDOCA: Clears customer open item and posts bank/cash movement.

Kľúčové tabuľky

TableVysvetlenie
VBAKSales document header: customer, sales area, document type, order reason, and credit status.
VBAPSales document items: material, quantity, plant, price-relevant item data, and rejection status.
LIKP / LIPSOutbound delivery header and item data for picking, shipping, and goods issue.
VBRK / VBRPBilling header and item data used for invoice output and accounting transfer.
MARAMaterial master data used for sales views, availability, and logistics execution.
ACDOCAUniversal Journal line items for revenue, tax, receivable, COGS, and payment clearing.

Postup krok za krokom

Capture demand and quotation

Use inquiry and quotation to document early customer intent and pricing assumptions.

Na čo si dať pozor: Do not let users confuse a quotation with confirmed supply; ATP commitment matters later.

Create the sales order

Check sold-to/ship-to, material, plant, quantity, pricing, ATP, route, tax, and credit status.

Na čo si dať pozor: Credit blocks and incomplete master data should be explained as controls, not system annoyances.

Create delivery and post goods issue

Pick, pack, ship, and post goods issue to move logistics and inventory forward.

Na čo si dať pozor: Goods issue is the step that can create COGS and inventory finance impact.

Create billing document

Generate invoice, validate output, and check transfer to accounting.

Na čo si dať pozor: Copy control, tax classification, and account determination are common root causes.

Collect payment and report margin

Post incoming payment, clear receivable, and review revenue and margin.

Na čo si dať pozor: A process is not finished until cash and exception status are visible.

Bežné chyby a riešenie problémov

Sales order blocked by credit management

Pravdepodobná príčina: Customer exposure exceeds limit or risk rules require review.

Postup opravy: Review credit segment, exposure, blocked order list, and approval workflow.

No confirmed quantity from ATP

Pravdepodobná príčina: Insufficient available stock, planning issue, or checking rule mismatch.

Postup opravy: Check stock/requirements list, ATP result, plant, schedule lines, and backorder processing.

Billing document does not post to accounting

Pravdepodobná príčina: Account determination, tax, or document completion issue.

Postup opravy: Analyze billing log, pricing conditions, revenue account determination, and missing master data.

Rozdiely ECC a S/4HANA

S/4HANA zachováva SD tok dokladov, dopĺňa embedded analytics, lepšie kreditné riadenie, zjednodušený model a Fiori výnimky.

Slovník

Predajná objednávka
Doklad potvrdzujúci zákaznícky dopyt.
ATP
Kontrola dostupnosti množstva a termínu.
Odberateľská dodávka
Logistický doklad pre picking, packing, expedíciu a výdaj.
Faktúra
SD doklad, ktorý vytvára pohľadávku a výnos.
Kreditné riadenie
Kontroly kreditnej expozície zákazníka.

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